Support

Product Support

Quality support for superior products
At Melco, we don’t just offer top-of-the-line, American-made blood banking products. We also offer the best in customer service and support. You’ll never be left in the dark with unanswered questions about your Melco tube stripper or crimper. Instead, you will have access to a friendly, knowledgeable support staff member who is merely a call or an email away.

Call, click or download
Our dedication to meeting your needs means that we ensure there are a variety of ways for you to get any and all of your questions answered in a way that is convenient to you. If you’d like to discuss an issue with a member of our customer service team, call us toll-free at 888-MELCO-88 (888-635-2688). If you’d prefer email, you can contact our support staff at support@melcowire.com.

We also have available for download in our Technical Manuals Online section, instruction manuals and notices that can be found below:

Service Notices
TS-2 Service Notice

MSDS
TriFlow MSDS

Printable Quick Instruction Cards
TS-2 Directions for Use Card
Lubrication Illustration Card
Stripping Illustration Card
Crimping Illustration Card

Standards Conformance Certification
Conformance Certification

Discontinued Products
Technical Manuals Online

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